347 lines
10 KiB
PHP
347 lines
10 KiB
PHP
<?php
|
||
// +----------------------------------------------------------------------
|
||
// | likeshop开源商城系统
|
||
// +----------------------------------------------------------------------
|
||
// | 欢迎阅读学习系统程序代码，建议反馈是我们前进的动力
|
||
// | gitee下载：https://gitee.com/likeshop_gitee
|
||
// | github下载：https://github.com/likeshop-github
|
||
// | 访问官网：https://www.likeshop.cn
|
||
// | 访问社区：https://home.likeshop.cn
|
||
// | 访问手册：http://doc.likeshop.cn
|
||
// | 微信公众号：likeshop技术社区
|
||
// | likeshop系列产品在gitee、github等公开渠道开源版本可免费商用，未经许可不能去除前后端官方版权标识
|
||
// | likeshop系列产品收费版本务必购买商业授权，购买去版权授权后，方可去除前后端官方版权标识
|
||
// | 禁止对系统程序代码以任何目的，任何形式的再发布
|
||
// | likeshop团队版权所有并拥有最终解释权
|
||
// +----------------------------------------------------------------------
|
||
// | author: likeshop.cn.team
|
||
// +----------------------------------------------------------------------
|
||
|
||
namespace app\kefuapi\logic;
|
||
|
||
use app\common\basics\Logic;
|
||
use app\common\enum\ChatRecordEnum;
|
||
use app\common\model\kefu\ChatRecord;
|
||
USE app\common\logic\ChatLogic as CommonChatLogic;
|
||
use app\common\model\kefu\ChatRelation;
|
||
use app\common\model\kefu\Kefu;
|
||
use app\common\model\kefu\KefuLang;
|
||
use app\common\model\order\Order;
|
||
use app\common\model\user\User;
|
||
use app\common\server\ConfigServer;
|
||
use app\common\server\UrlServer;
|
||
|
||
|
||
class ChatLogic extends Logic
|
||
{
|
||
|
||
/**
|
||
* @notes 曾对话过的用户
|
||
* @param $kefu_id
|
||
* @param $shop_id
|
||
* @param $get
|
||
* @param $page
|
||
* @param $size
|
||
* @return array
|
||
* @throws \think\db\exception\DataNotFoundException
|
||
* @throws \think\db\exception\DbException
|
||
* @throws \think\db\exception\ModelNotFoundException
|
||
* @author 段誉
|
||
* @date 2021/12/14 12:11
|
||
*/
|
||
public static function getChatUserList($kefu_id, $shop_id, $get, $page, $size)
|
||
{
|
||
$where[] = ['kefu_id', '=', $kefu_id];
|
||
$where[] = ['shop_id', '=', $shop_id];
|
||
|
||
if (isset($get['nickname']) && $get['nickname']) {
|
||
$where[] = ['nickname', 'like', '%' . $get['nickname'] . '%'];
|
||
}
|
||
|
||
$online_user = CommonChatLogic::getOnlineUser();
|
||
|
||
$exp = 'update_time desc';
|
||
if (!empty($online_user)) {
|
||
$user_id = implode(",", $online_user);
|
||
$exp = "field(user_id," . $user_id . ") desc, update_time desc";
|
||
}
|
||
|
||
// 当前客服曾聊天的记录
|
||
$lists = ChatRelation::where($where)
|
||
->page($page, $size)
|
||
->orderRaw($exp)
|
||
->select();
|
||
|
||
$count = ChatRelation::where($where)->count();
|
||
|
||
foreach ($lists as &$item) {
|
||
$item['online'] = 0;
|
||
if (in_array($item['user_id'], $online_user)) {
|
||
$item['online'] = 1;
|
||
}
|
||
|
||
if (empty($item['msg'])) {
|
||
$item['update_time'] = '';
|
||
}
|
||
}
|
||
|
||
return [
|
||
'list' => $lists->toArray(),
|
||
'page' => $page,
|
||
'size' => $size,
|
||
'count' => $count,
|
||
'more' => is_more($count, $page, $size)
|
||
];
|
||
}
|
||
|
||
|
||
/**
|
||
* @notes 客服与用户的聊天记录
|
||
* @param $kefu_id
|
||
* @param $user_id
|
||
* @param $shop_id
|
||
* @param $page
|
||
* @param $size
|
||
* @return array
|
||
* @throws \think\db\exception\DataNotFoundException
|
||
* @throws \think\db\exception\DbException
|
||
* @throws \think\db\exception\ModelNotFoundException
|
||
* @author 段誉
|
||
* @date 2021/12/14 14:41
|
||
*/
|
||
public static function getChatRecord($kefu_id, $user_id, $shop_id, $page, $size)
|
||
{
|
||
$map1 = [
|
||
['shop_id', '=', $shop_id],
|
||
['from_id', '=', $kefu_id],
|
||
['from_type', '=', 'kefu'],
|
||
['to_id', '=', $user_id],
|
||
['type', '=', ChatRecordEnum::TYPE_NORMAL]
|
||
];
|
||
$map2 = [
|
||
['shop_id', '=', $shop_id],
|
||
['to_id', '=', $kefu_id],
|
||
['to_type', '=', 'kefu'],
|
||
['from_id', '=', $user_id],
|
||
['type', '=', ChatRecordEnum::TYPE_NORMAL]
|
||
];
|
||
|
||
// 聊天记录
|
||
$records = ChatRecord::whereOr([$map1, $map2])
|
||
->order('id desc')
|
||
->page($page, $size)
|
||
->select()->toArray();
|
||
|
||
$count = ChatRecord::whereOr([$map1, $map2])->count();
|
||
|
||
$records = CommonChatLogic::formatChatRecords($records, $count, $page, $size);
|
||
|
||
return $records;
|
||
}
|
||
|
||
|
||
/**
|
||
* @notes 获取在线客服
|
||
* @param $shop_id
|
||
* @return array
|
||
* @throws \think\db\exception\DataNotFoundException
|
||
* @throws \think\db\exception\DbException
|
||
* @throws \think\db\exception\ModelNotFoundException
|
||
* @author 段誉
|
||
* @date 2021/12/14 14:39
|
||
*/
|
||
public static function getOnlineKefu($kefu_id, $shop_id)
|
||
{
|
||
$online = CommonChatLogic::getOnlineKefu($shop_id);
|
||
|
||
if (empty($online)) {
|
||
return [];
|
||
}
|
||
|
||
$map = [
|
||
['id', 'in', $online],
|
||
['id', '<>', $kefu_id],
|
||
['shop_id', '=', $shop_id]
|
||
];
|
||
|
||
$lists = Kefu::where($map)
|
||
->field('id,nickname,avatar')
|
||
->select()
|
||
->toArray();
|
||
|
||
foreach ($lists as &$item) {
|
||
$item['avatar'] = UrlServer::getFileUrl($item['avatar']);
|
||
}
|
||
return $lists;
|
||
}
|
||
|
||
|
||
/**
|
||
* @notes 快捷回复列表
|
||
* @param $shop_id
|
||
* @param $keyword
|
||
* @param $page
|
||
* @param $size
|
||
* @return array
|
||
* @throws \think\db\exception\DataNotFoundException
|
||
* @throws \think\db\exception\DbException
|
||
* @throws \think\db\exception\ModelNotFoundException
|
||
* @author 段誉
|
||
* @date 2021/12/15 11:07
|
||
*/
|
||
public static function getReplyLists($shop_id, $keyword, $page, $size)
|
||
{
|
||
$condition[] = ['title', 'like', '%' . $keyword . '%'];
|
||
|
||
$lists = KefuLang::where(['shop_id' => $shop_id])
|
||
->where($condition)
|
||
->page($page, $size)
|
||
->order('sort')
|
||
->select();
|
||
|
||
$count = KefuLang::where(['shop_id' => $shop_id])->count();
|
||
|
||
return [
|
||
'list' => $lists,
|
||
'page' => $page,
|
||
'size' => $size,
|
||
'count' => $count,
|
||
'more' => is_more($count, $page, $size)
|
||
];
|
||
}
|
||
|
||
|
||
/**
|
||
* @notes 用户信息接口
|
||
* @param $user_id
|
||
* @return array|bool
|
||
* @author 段誉
|
||
* @date 2021/12/15 15:05
|
||
*/
|
||
public static function getUserInfo($user_id)
|
||
{
|
||
try {
|
||
$user = User::where(['id' => $user_id, 'del' => 0])->field([
|
||
'id', 'sn', 'nickname', 'avatar',
|
||
'level', 'mobile', 'total_order_amount',
|
||
'birthday', 'client', 'create_time'
|
||
])->findOrEmpty()->append(['level_name', 'client_desc'])->toArray();
|
||
|
||
if (empty($user)) {
|
||
throw new \Exception('用户不存在');
|
||
}
|
||
|
||
$user['birthday'] = empty($user['birthday']) ? '-' : $user['birthday'];
|
||
$user['avatar'] = empty($user['avatar']) ? '' : UrlServer::getFileUrl($user['avatar']);
|
||
$user['mobile'] = empty($user['mobile']) ? '-' : substr_replace($user['mobile'],'****',3,4);
|
||
|
||
return $user;
|
||
|
||
} catch (\Exception $e) {
|
||
self::$error = $e->getMessage();
|
||
return false;
|
||
}
|
||
}
|
||
|
||
|
||
/**
|
||
* @notes 订单列表
|
||
* @param $get
|
||
* @param $shop_id
|
||
* @param $page
|
||
* @param $size
|
||
* @return array|bool
|
||
* @author 段誉
|
||
* @date 2021/12/15 16:04
|
||
*/
|
||
public static function getOrderLists($get, $shop_id, $page, $size)
|
||
{
|
||
try{
|
||
if (empty($get['user_id'])) {
|
||
throw new \Exception('参数缺失');
|
||
}
|
||
|
||
$condition[] = ['user_id', '=', $get['user_id']];
|
||
$condition[] = ['del', '=', 0];
|
||
|
||
if ($shop_id > 0) {
|
||
$condition[] = ['shop_id', '=', $shop_id];
|
||
}
|
||
|
||
if (isset($get['order_sn']) && $get['order_sn'] != '') {
|
||
$condition[] = ['order_sn', 'like', '%' . $get['order_sn'] . '%'];
|
||
}
|
||
|
||
$order = new Order();
|
||
|
||
$count = $order->with('order_goods')->where($condition)->count();
|
||
|
||
$lists = $order
|
||
->where($condition)
|
||
->with('order_goods')
|
||
->field(['id', 'order_sn', 'order_type', 'order_status', 'order_amount', 'create_time'])
|
||
->append(['order_status_text', 'order_type_text'])
|
||
->page($page, $size)
|
||
->order('id desc')
|
||
->select()->toArray();
|
||
|
||
return [
|
||
'list' => $lists,
|
||
'page' => $page,
|
||
'size' => $size,
|
||
'count' => $count,
|
||
'more' => is_more($count, $page, $size)
|
||
];
|
||
|
||
} catch (\Exception $e) {
|
||
self::$error = $e->getMessage();
|
||
return false;
|
||
}
|
||
}
|
||
|
||
|
||
/**
|
||
* @notes 客服详情
|
||
* @param $id
|
||
* @return array
|
||
* @author 段誉
|
||
* @date 2021/12/15 17:34
|
||
*/
|
||
public static function getKefuInfo($id)
|
||
{
|
||
$res = Kefu::where(['id' => $id])
|
||
->field(['id', 'shop_id', 'nickname', 'avatar'])
|
||
->findOrEmpty()
|
||
->toArray();
|
||
$res['avatar'] = empty($res['avatar']) ? '' : UrlServer::getFileUrl($res['avatar']);
|
||
|
||
$online = CommonChatLogic::getOnlineKefu($res['shop_id']);
|
||
|
||
$res['online'] = 0;
|
||
if(in_array($res['id'], $online)) {
|
||
$res['online'] = 1;
|
||
}
|
||
|
||
return $res;
|
||
}
|
||
|
||
|
||
/**
|
||
* @notes 上传文件域名
|
||
* @return array
|
||
* @author 段誉
|
||
* @date 2021/12/16 17:05
|
||
*/
|
||
public static function getConfig()
|
||
{
|
||
$web_favicon = ConfigServer::get('website', 'web_favicon');
|
||
return [
|
||
'base_domain' => UrlServer::getFileUrl(),
|
||
'web_favicon' => !empty($web_favicon) ? UrlServer::getFileUrl($web_favicon) : $web_favicon,
|
||
'company_name' => ConfigServer::get('copyright', 'company_name'),
|
||
'ws_domain' => env('project.ws_domain', 'ws:127.0.0.1')
|
||
];
|
||
}
|
||
|
||
}
|