535 lines
20 KiB
PHP
535 lines
20 KiB
PHP
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<?php
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namespace app\api\logic;
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use app\api\controller\Shop;
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use app\common\enum\NoticeEnum;
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use app\common\enum\PayEnum;
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use app\common\logic\AfterSaleLogLogic;
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use app\common\basics\Logic;
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use app\common\model\after_sale\{AfterSale, AfterSaleLog};
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use app\common\model\NoticeSetting;
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use app\common\model\order\OrderGoods;
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use app\common\model\order\Order;
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use app\common\enum\OrderGoodsEnum;
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use app\common\model\shop\Shop as ShopModel;
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use app\common\server\AreaServer;
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use app\common\server\ConfigServer;
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use app\common\server\UrlServer;
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use think\facade\Db;
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use think\Exception;
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use app\common\enum\ShopEnum;
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use think\Model;
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/**
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* 售后
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* Class AfterSaleLogic
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* @package app\api\logic
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*/
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class AfterSaleLogic extends Logic
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{
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/**
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* @notes 售后退款列表
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* @param $user_id
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* @param $type
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* @param $page
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* @param $size
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* @return array
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* @throws \think\db\exception\DataNotFoundException
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* @throws \think\db\exception\DbException
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* @throws \think\db\exception\ModelNotFoundException
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* @throws \think\exception\DbException
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* @author suny
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* @date 2021/7/13 6:06 下午
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*/
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public static function lists($user_id, $type, $page, $size)
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{
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$where = [];
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$where[] = ['o.user_id', '=', $user_id];
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$data = $result = [];
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switch ($type) {
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case 'normal':
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$where[] = ['g.refund_status', '=', OrderGoodsEnum::REFUND_STATUS_NO];
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$where[] = ['o.order_status', 'in', [Order::STATUS_WAIT_RECEIVE, Order::STATUS_FINISH]];
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$order = new Order();
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$count = $order->alias('o')
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->field('o.id,o.confirm_take_time,o.order_status,o.create_time,s.id as sid,s.name as shop_name,s.type as shop_type')
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->join('order_goods g', 'g.order_id = o.id')
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->join('shop s', 'o.shop_id = s.id')
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->with(['order_goods' => function ($query) {
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$query->where('refund_status', OrderGoodsEnum::REFUND_STATUS_NO);
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}])
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->where($where)
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->group('o.id')
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->count();
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$lists = $order
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->alias('o')
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->field('o.id,o.confirm_take_time,o.order_status,o.order_sn,o.create_time,s.id as sid,s.name as shop_name,s.logo as shop_logo,s.type as shop_type')
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->join('order_goods g', 'g.order_id = o.id')
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->join('shop s', 'o.shop_id = s.id')
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->with(['order_goods' => function ($query) {
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$query->where('refund_status', OrderGoodsEnum::REFUND_STATUS_NO);
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}])
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->where($where)
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->group('o.id')
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->order('o.id desc')
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->page($page, $size)
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->select()->toArray();
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// 获取所有用户的订单售后的退款编号申请时间
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$order_ids = array_column($lists, 'id');
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$after_sale_lists = AfterSale::where(['order_id' => $order_ids])->column('sn, create_time','order_id');
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foreach ($lists as $item) {
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$result = [
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'order_id' => $item['id'],
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];
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$order_goods = [];
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foreach ($item['order_goods'] as $k1 => $good) {
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$goods = [
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'goods_id' => $good['goods_id'],
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'item_id' => $good['item_id'],
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'goods_name' => '',
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'goods_num' => $good['goods_num'],
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'goods_price' => $good['goods_price'],
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'image' => '',
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];
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$goods_data = $good;
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$goods['spec_value_str'] = $goods_data['spec_value'];
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$goods['goods_name'] = $goods_data['goods_name'];
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$goods['image'] = empty($goods_data['spec_image']) ? UrlServer::getFileUrl($goods_data['image']) : UrlServer::getFileUrl($goods_data['spec_image']);
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$order_goods[] = $goods;
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}
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$result['sid'] = $item['sid'];
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$result['shop_name'] = $item['shop_name'];
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$result['shop_type'] = ShopEnum::getShopTypeDesc($item['shop_type']);
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$result['shop_logo'] = UrlServer::getFileUrl($item['shop_logo']);
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$result['order_goods'] = $order_goods;
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$result['order_sn'] = $item['order_sn'];
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$result['create_time'] = $item['create_time'];
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$result['after_sale']['desc'] = '';
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$result['after_sale']['able_apply'] = 1;
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$result['after_sale']['sn'] = '';
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$result['after_sale']['create_time'] = '';
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if(isset($after_sale_lists[$item['id']]) && $after_sale_lists[$item['id']]){
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$after_sale_info = $after_sale_lists[$item['id']];
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$result['after_sale']['sn'] = $after_sale_info['sn'];
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$result['after_sale']['create_time'] = date('Y-m-d H:i:s', $after_sale_info['create_time']);
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}
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if (self::checkAfterSaleDate($item) === false) {
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$result['after_sale']['desc'] = '该商品已超过售后期';
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$result['after_sale']['able_apply'] = 0;
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}
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$time = $item['confirm_take_time'] ?? $item['create_time'];
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$result['time'] = $time;
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$data[] = $result;
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}
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$list = ['list' => $data, 'page' => $page, 'size' => $size, 'count' => $count, 'more' => is_more($count, $page, $size)];
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return $list;
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break;
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case 'apply':
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$where[] = ['g.refund_status', 'in', [OrderGoodsEnum::REFUND_STATUS_APPLY, OrderGoodsEnum::REFUND_STATUS_WAIT]];
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$where[] = ['o.order_status', 'in', [Order::STATUS_WAIT_RECEIVE, Order::STATUS_FINISH]];
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$where[] = ['a.del', '=', 0];
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break;
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case 'finish':
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$where[] = ['g.refund_status', '=', OrderGoodsEnum::REFUND_STATUS_SUCCESS];
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$where[] = ['a.del', '=', 0];
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$where[] = ['o.order_status', 'in', [Order::STATUS_WAIT_RECEIVE, Order::STATUS_FINISH, Order::STATUS_CLOSE]];
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break;
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}
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$field = 'g.order_id,g.goods_id,g.item_id,g.goods_num,g.goods_name,g.image,g.spec_value,g.goods_price,a.sn,a.status,a.refund_type,a.id as after_sale_id,a.create_time,s.id as sid,s.name as shop_name,s.logo as shop_logo,s.type as shop_type';
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$count = Db::name('order_goods')
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->alias("g")
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->field($field)
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->join('order o', 'g.order_id = o.id')
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->join('after_sale a', 'a.order_goods_id = g.id', 'left')
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->join('shop s', 'o.shop_id = s.id')
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->where($where)
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->count();
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$lists = Db::name('order_goods')
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->alias("g")
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->field($field)
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->join('order o', 'g.order_id = o.id')
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->join('after_sale a', 'a.order_goods_id = g.id', 'left')
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->join('shop s', 'o.shop_id = s.id')
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->where($where)
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->order('a.id desc')
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->page($page, $size)
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->select();
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foreach ($lists as $k => $item) {
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$goods_data = $item;
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$goods_name = $goods_data['goods_name'];
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$image = empty($goods_data['spec_image']) ? UrlServer::getFileUrl($goods_data['image']) : UrlServer::getFileUrl($goods_data['spec_image']);
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$result = [
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'order_id' => $item['order_id'],
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'order_goods' => [[
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'goods_id' => $item['goods_id'],
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'item_id' => $item['item_id'],
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'goods_name' => $goods_name,
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'goods_num' => $item['goods_num'],
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'goods_price' => $item['goods_price'],
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'image' => $image,
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'spec_value_str' => $goods_data['spec_value'],
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'create_time' => $goods_data['create_time'],
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]],
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'after_sale' => [
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'after_sale_id' => $item['after_sale_id'],
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'status' => $item['status'],
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'refund_type' => $item['refund_type'],
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'status_text' => AfterSale::getStatusDesc($item['status']),
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'type_text' => AfterSale::getRefundTypeDesc($item['refund_type']),
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'desc' => AfterSale::getStatusDesc($item['status']),
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'able_apply' => 1,
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'sn' => $item['sn'],
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'create_time' => date('Y-m-d H:i:s', $item['create_time']),
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],
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'time' => date('Y-m-d H:i', $item['create_time']),
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];
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$result['sid'] = $item['sid'];
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$result['shop_name'] = $item['shop_name'];
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$result['shop_type'] = ShopEnum::getShopTypeDesc($item['shop_type']);
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$result['shop_logo'] = UrlServer::getFileUrl($item['shop_logo']);
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$data[] = $result;
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}
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$list = [
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'list' => $data,
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'page' => $page,
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'size' => $size,
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'count' => $count,
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'more' => is_more($count, $page, $size)
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];
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return $list;
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}
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/**
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* @notes 申请售后
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* @param $post
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* @param $user_id
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* @return array
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* @throws Exception
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* @throws \think\exception\PDOException
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* @author suny
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* @date 2021/7/13 6:07 下午
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* 验证(收货后多少天内才可申请售后/或已发货,未收货). 售后日志
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*/
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public static function add($post, $user_id)
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{
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Db::startTrans();
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try {
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//1,增加售后记录
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$order_goods = Db::name('order_goods')
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->alias('g')
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->field('g.id,g.goods_num,g.total_pay_price,g.order_id,g.refund_status,g.goods_id')
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->join('order o', 'o.id = g.order_id')
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->where(['order_id' => $post['order_id'], 'g.item_id' => $post['item_id']])
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->find();
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$data = [
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'sn' => createSn('after_sale', 'sn', '', 4),
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'user_id' => $user_id,
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'order_id' => $order_goods['order_id'],
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'order_goods_id' => $order_goods['id'],
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'item_id' => $post['item_id'],
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'goods_id' => $order_goods['goods_id'],
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'goods_num' => $order_goods['goods_num'],
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'refund_reason' => trim($post['reason']),
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'refund_remark' => isset($post['remark']) ? trim($post['remark']) : '',
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'refund_image' => isset($post['img']) ? $post['img'] : '',
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'refund_type' => $post['refund_type'],
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'refund_price' => $order_goods['total_pay_price'],
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'create_time' => time(),
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];
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$after_sale_id = Db::name('after_sale')->insertGetId($data);
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//2,更改订单商品,退款状态为申请退款
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Db::name('order_goods')
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->where('id', $order_goods['id'])
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->update(['refund_status' => OrderGoodsEnum::REFUND_STATUS_APPLY]);
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//记录日志
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AfterSaleLogLogic::record(
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AfterSaleLog::TYPE_USER,
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AfterSaleLog::USER_APPLY_REFUND,
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$post['order_id'],
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$after_sale_id,
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$user_id,
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AfterSaleLog::USER_APPLY_REFUND
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);
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$order = Order::with('shop')->where(['id' => $post['order_id']])->find();
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if (!empty($order['shop']['mobile'])) {
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//通知商家
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event('Notice', [
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'scene' => NoticeEnum::AFTER_SALE_NOTICE_SHOP,
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'mobile' => $order['shop']['mobile'],
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'params' => [
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'user_id' => $user_id,
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'after_sale_sn' => $data['sn']
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]
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]);
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}
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Db::commit();
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return ['after_sale_id' => $after_sale_id];
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} catch (Exception $e) {
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Db::rollback();
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throw new Exception($e->getMessage());
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}
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}
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/**
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* @notes 售后商品信息
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* @param $item_id
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* @param $order_id
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* @return array
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* @throws \think\db\exception\DataNotFoundException
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* @throws \think\db\exception\DbException
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* @throws \think\db\exception\ModelNotFoundException
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* @author suny
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* @date 2021/7/13 6:08 下午
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*/
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public static function info($item_id, $order_id)
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{
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$goods = new OrderGoods();
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$where = ['order_id' => $order_id, 'item_id' => $item_id];
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$info = $goods->where($where)->find()->toArray();
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$goods['image'] = isset($info['image']) ? UrlServer::getFileUrl($info['image']) : '';
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$data = [
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'goods' => $info,
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'reason' => AfterSale::getReasonLists(),
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];
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return $data;
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}
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/**
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* @notes 上传退货快递信息
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* @param $user_id
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* @param $post
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* @return bool
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* @throws \think\db\exception\DataNotFoundException
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* @throws \think\db\exception\DbException
|
||
|
|
* @throws \think\db\exception\ModelNotFoundException
|
||
|
|
* @author suny
|
||
|
|
* @date 2021/7/13 6:08 下午
|
||
|
|
*/
|
||
|
|
public static function express($user_id, $post)
|
||
|
|
{
|
||
|
|
|
||
|
|
$id = $post['id'];
|
||
|
|
$after_sale = AfterSale::find($id);
|
||
|
|
|
||
|
|
$after_sale->express_name = $post['express_name'];
|
||
|
|
$after_sale->invoice_no = $post['invoice_no'];
|
||
|
|
$after_sale->express_remark = isset($post['express_remark']) ? trim($post['express_remark']) : null;
|
||
|
|
$after_sale->express_image = isset($post['express_image']) ? $post['express_image'] : null;
|
||
|
|
$after_sale->status = AfterSale::STATUS_WAIT_RECEIVE_GOODS;//售后状态
|
||
|
|
$result = $after_sale->save();
|
||
|
|
|
||
|
|
//记录日志
|
||
|
|
AfterSaleLogLogic::record(
|
||
|
|
AfterSaleLog::TYPE_USER,
|
||
|
|
AfterSaleLog::USER_SEND_EXPRESS,
|
||
|
|
$after_sale['order_id'],
|
||
|
|
$id,
|
||
|
|
$user_id,
|
||
|
|
AfterSaleLog::USER_SEND_EXPRESS
|
||
|
|
);
|
||
|
|
return $result;
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
/**
|
||
|
|
* @notes 撤销申请
|
||
|
|
* @param $user_id
|
||
|
|
* @param $post
|
||
|
|
* @throws \think\db\exception\DataNotFoundException
|
||
|
|
* @throws \think\db\exception\DbException
|
||
|
|
* @throws \think\db\exception\ModelNotFoundException
|
||
|
|
* @author suny
|
||
|
|
* @date 2021/7/13 6:08 下午
|
||
|
|
*/
|
||
|
|
public static function cancel($user_id, $post)
|
||
|
|
{
|
||
|
|
|
||
|
|
$id = $post['id'];
|
||
|
|
$after_sale = AfterSale::find($id);
|
||
|
|
$after_sale->del = 1;
|
||
|
|
$after_sale->update_time = time();
|
||
|
|
$after_sale->save();
|
||
|
|
|
||
|
|
|
||
|
|
//2,更改订单商品,退款状态为申请退款
|
||
|
|
$order_goods = OrderGoods::find(['id' => $after_sale['order_goods_id']]);
|
||
|
|
$order_goods->refund_status = OrderGoodsEnum::REFUND_STATUS_NO;
|
||
|
|
$order_goods->save();
|
||
|
|
|
||
|
|
//记录日志
|
||
|
|
AfterSaleLogLogic::record(
|
||
|
|
AfterSaleLog::TYPE_USER,
|
||
|
|
AfterSaleLog::USER_CANCEL_REFUND,
|
||
|
|
$after_sale['order_id'],
|
||
|
|
$id,
|
||
|
|
$user_id,
|
||
|
|
AfterSaleLog::USER_CANCEL_REFUND
|
||
|
|
);
|
||
|
|
}
|
||
|
|
|
||
|
|
/**
|
||
|
|
* @notes 售后详情
|
||
|
|
* @param $get
|
||
|
|
* @return array
|
||
|
|
* @throws \think\db\exception\DataNotFoundException
|
||
|
|
* @throws \think\db\exception\DbException
|
||
|
|
* @throws \think\db\exception\ModelNotFoundException
|
||
|
|
* @author suny
|
||
|
|
* @date 2021/7/13 6:08 下午
|
||
|
|
*/
|
||
|
|
public static function detail($get)
|
||
|
|
{
|
||
|
|
|
||
|
|
$after_sale = new AfterSale();
|
||
|
|
$field = 'a.id,a.sn,a.order_goods_id,a.refund_reason,a.refund_image,a.refund_type,a.refund_price,a.refund_remark,a.create_time,a.status,o.shop_id,s.id sid,s.name shop_name,s.type shop_type';
|
||
|
|
$detail = $after_sale
|
||
|
|
->alias('a')
|
||
|
|
->field($field)
|
||
|
|
->join('order o', 'o.id = a.order_id')
|
||
|
|
->join('shop s', 's.id = o.shop_id')
|
||
|
|
->with(['order_goods'])
|
||
|
|
->where(['a.id' => $get['id'], 'a.del' => 0])
|
||
|
|
->find()
|
||
|
|
->toArray();
|
||
|
|
$detail['shop_type'] = ShopEnum::getShopTypeDesc($detail['shop_type']);
|
||
|
|
if (!$detail) {
|
||
|
|
return [];
|
||
|
|
}
|
||
|
|
|
||
|
|
$detail['refund_image'] = empty($detail['refund_image']) ? '' : UrlServer::getFileUrl($detail['refund_image']);
|
||
|
|
$detail['status_text'] = AfterSale::getStatusDesc($detail['status']);
|
||
|
|
|
||
|
|
$detail['order_goods'] = $detail['order_goods'][0];
|
||
|
|
$goods = $detail['order_goods'];
|
||
|
|
|
||
|
|
$image = $goods['image'];
|
||
|
|
|
||
|
|
$detail['order_goods']['image'] = empty($goods['spec_image']) ? $image : $goods['spec_image'];
|
||
|
|
|
||
|
|
$detail['order_goods']['goods_name'] = $goods['goods_name'];
|
||
|
|
$detail['order_goods']['spec_value'] = $goods['spec_value'];
|
||
|
|
|
||
|
|
$detail['refund_type_text'] = AfterSale::getRefundTypeDesc($detail['refund_type']);
|
||
|
|
|
||
|
|
$shop_id = $detail['shop_id'];
|
||
|
|
$shop_info = ShopModel::where('id', $shop_id)->find();
|
||
|
|
$refund_address = $shop_info['refund_address'];
|
||
|
|
$shop_province = $refund_address['province_id'] ?? ''; //省份
|
||
|
|
$shop_city = $refund_address['city_id'] ?? ''; //城市
|
||
|
|
$shop_district = $refund_address['district_id'] ?? ''; //县区
|
||
|
|
$shop_address = $refund_address['address'] ?? ''; //详细地址
|
||
|
|
|
||
|
|
if (empty($shop_province) || empty($shop_city) || empty($shop_district)) {
|
||
|
|
$arr = [];
|
||
|
|
} else {
|
||
|
|
$arr = [$shop_province, $shop_city, $shop_district];
|
||
|
|
}
|
||
|
|
$address = AreaServer::getAddress($arr, $shop_address);
|
||
|
|
|
||
|
|
$shop = [
|
||
|
|
'contact' => $refund_address['nickname'] ?? '',
|
||
|
|
'mobile' => $refund_address['mobile'] ?? '',
|
||
|
|
'address' => $address
|
||
|
|
];
|
||
|
|
|
||
|
|
$detail['shop'] = $shop;
|
||
|
|
return $detail;
|
||
|
|
}
|
||
|
|
|
||
|
|
/**
|
||
|
|
* @notes 重新申请
|
||
|
|
* @param $user_id
|
||
|
|
* @param $post
|
||
|
|
* @return array
|
||
|
|
* @throws Exception
|
||
|
|
* @throws \think\exception\PDOException
|
||
|
|
* @author suny
|
||
|
|
* @date 2021/7/13 6:08 下午
|
||
|
|
*/
|
||
|
|
public static function again($user_id, $post)
|
||
|
|
{
|
||
|
|
|
||
|
|
Db::startTrans();
|
||
|
|
try {
|
||
|
|
$id = $post['id'];
|
||
|
|
$after_sale = AfterSale::find($id);
|
||
|
|
$after_sale->refund_type = $post['refund_type'];
|
||
|
|
$after_sale->refund_reason = trim($post['reason']);
|
||
|
|
$after_sale->refund_remark = isset($post['remark']) ? trim($post['remark']) : '';
|
||
|
|
$after_sale->refund_image = isset($post['img']) ? $post['img'] : '';
|
||
|
|
$after_sale->status = AfterSale::STATUS_APPLY_REFUND;
|
||
|
|
$after_sale_result = $after_sale->save();
|
||
|
|
|
||
|
|
//2,更改订单商品,退款状态为申请退款
|
||
|
|
$order_goods = OrderGoods::find(['id' => $after_sale['order_goods_id']]);
|
||
|
|
$order_goods->refund_status = OrderGoodsEnum::REFUND_STATUS_APPLY;
|
||
|
|
$order_goods_result = $order_goods->save();
|
||
|
|
|
||
|
|
//记录日志
|
||
|
|
AfterSaleLogLogic::record(
|
||
|
|
AfterSaleLog::TYPE_USER,
|
||
|
|
AfterSaleLog::USER_AGAIN_REFUND,
|
||
|
|
$after_sale['order_id'],
|
||
|
|
$id,
|
||
|
|
$user_id,
|
||
|
|
AfterSaleLog::USER_AGAIN_REFUND
|
||
|
|
);
|
||
|
|
Db::commit();
|
||
|
|
return ['after_sale_id' => $id];
|
||
|
|
} catch (Exception $e) {
|
||
|
|
Db::rollback();
|
||
|
|
throw new Exception($e->getMessage());
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
/**
|
||
|
|
* @notes 检查是否在售后时间内
|
||
|
|
* @param $order
|
||
|
|
* @return bool
|
||
|
|
* @author suny
|
||
|
|
* @date 2021/7/13 6:08 下午
|
||
|
|
*/
|
||
|
|
public static function checkAfterSaleDate($order)
|
||
|
|
{
|
||
|
|
|
||
|
|
$now = time();
|
||
|
|
$refund_days = ConfigServer::get('transaction', 'order_after_sale_days', 7 * 86400, 0);
|
||
|
|
if ($refund_days == 0) {
|
||
|
|
return true;
|
||
|
|
}
|
||
|
|
|
||
|
|
if ($order['order_status'] == Order::STATUS_FINISH) {
|
||
|
|
$check_time = strtotime('+' . $refund_days . 'day', $order['confirm_take_time']);
|
||
|
|
if ($now > $check_time) {
|
||
|
|
return false;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
return true;
|
||
|
|
}
|
||
|
|
}
|