126 lines
3.6 KiB
PHP
126 lines
3.6 KiB
PHP
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<?php
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namespace app\traits\account;
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use app\validate\FeedbackValidate;
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use app\model\{
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Feedback,
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FeedbackType
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};
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use app\exception\TraitException;
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use think\Collection;
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use think\Exception;
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/**
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* 投诉与意见关联
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* Trait FeedbackTrait
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* @package app\traits\account
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*/
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trait FeedbackTrait
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{
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/**
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* 投诉与意见分类
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*/
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public function feedbackTypes()
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{
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try {
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return (new FeedbackType)->select();
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} catch (\Exception $e) {
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return new Collection();
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}
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}
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/**
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* 添加投诉与意见
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* 限制每个用户每日每个问题类型最多提交3次
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*
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* @param int $accountId
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* @param array $data 内容参数 ['type_id', 'content', 'user_name', 'user_phone']
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* @throws TraitException
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*/
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public function addFeedback(int $accountId, array $data)
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{
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try {
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$validate = new FeedbackValidate();
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if (!$validate->scene('add')->check($data)) {
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throw new TraitException($validate->getError());
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}
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$allowTypeIds = $this->feedbackTypes()->column('id');
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if (!in_array($data['type_id'], $allowTypeIds)) {
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throw new TraitException('暂不支持该问题类型信息的提交');
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}
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$btStart = date('Y-m-d 00:00:00');
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$btEnd = date('Y-m-d 23:59:59');
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$hasCount = Feedback::where('account_id', $accountId)
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->where('type_id', $data['type_id'])
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->whereBetweenTime('created_at', $btStart, $btEnd)
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->count();
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if ($hasCount >= 3) {
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throw new TraitException('同一问题类型每日最多可提交3次，请勿频繁提交！谢谢您的反馈！');
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}
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Feedback::create([
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'account_id' => $accountId,
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'type_id' => $data['type_id'],
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'content' => $data['content'],
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'user_name' => $data['user_name'],
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'user_phone' => $data['user_phone'],
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'ip' => request()->ip(),
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'status' => Feedback::STATUS_WAITING,
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'created_at' => date('Y-m-d H:i:s'),
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]);
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} catch (TraitException $e) {
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throw $e;
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} catch (\Exception $e) {
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throw new TraitException('反馈信息提交失败！');
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}
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}
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/**
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* 反馈意见列表
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*
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* @param array $where
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* @param array $fields
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* @param int $page
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* @param int $size
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* @param callable|null $callback
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* @param array $orders
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* @return array
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*/
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public function feedbackList(array $where = [], array $fields = [], int $page = 1, int $size = 10, callable $callback = null, array $orders = []): array
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{
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try {
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return Feedback::findList($where, $fields, $page, $size, $callback, $orders);
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} catch (\Exception $e) {
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return [
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'total' => 0,
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'current' => $page,
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'size' => $size,
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'list' => new Collection(),
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];
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}
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}
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/**
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* 更新反馈意见的状态为已处理
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*
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* @param array $ids
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* @return bool
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*/
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public function feedbacksToDone(array $ids): bool
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{
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try {
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Feedback::whereIn('id', $ids)->update([
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'status' => Feedback::STATUS_DONE,
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'updated_at' => date('Y-m-d H:i:s')
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]);
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} catch (\Exception $e) {
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return false;
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}
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return true;
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}
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}
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