www.lightcourse.com/app/home/view/default/mall/qa/index.html

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<div class="qa-banner wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0">
<div class="main-center wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0.2s">
<h1>FAQ</h1>
<span>Solve your confusion</span>
</div>
</div>
<div class="qa-titie-info wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0">
<div class="main-center container">
<!-- <div class="position">PositionHome &gt; Questions </div> -->
<div class="content con1">
<div class="left wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0.2s">
<span>FAQ</span>
<h2>Frequently Asked Questions</h2>
<h3>"Credit transfer" refers to the process by which educational institutions evaluate and accept credits earned elsewhere. The accep-<br />tance of transfer credits is determined by the student's home institution.</h3>
</div>
</div>
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<main class="course">
<section class="main-QA wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0">
<div class="main-center container" style="padding-top: 0;">
<div class="content">
<div class="left-tabs">
<span class="active wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0.2s">Registration Procedure </span>
<span class="wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0.2s">Tuition/Fees</span>
<span class="wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0.2s">Select the Right Course(s) for You</span>
<span class="wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0.2s">Complete Course Approval</span>
<span class="wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0.2s">Registration for the<br />selected program/course</span>
<span class="wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0.2s">Obtain student manual</span>
<span class="wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0.2s">In-person course check-in</span>
<span class="wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0.2s">Begin Classes</span>
<span class="wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0.2s">Grades</span>
<span class="wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0.2s">Transcripts</span>
<span class="wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0.2s">Credit Transfer Procedure</span>
<span class="wow fadeInUp" data-wow-duration="0.8s" data-wow-delay="0.2s">Can I transfer credits?</span>
</div>
<!-- <div class="content-ul">
<ul id="accordion1" class="accordion active">
<li class="open">
<div class="link">
<h5><span>01. 报名流程</span> <i></i></h5>
</div>
<div class="submenu">
<h6>1、线上报名流程</h6>
<p>缴纳学费-选择课程-课程认证-注册课程-签署协议-学生手册-开始上课-取得成绩-寄送成绩单-转学分 </p>
</div>
</li>
<li>
<div class="link">
<h5><span>02. 缴纳学费/费用说明</span> <i></i></h5>
</div>
<div class="submenu">
<h6>1、课程价格</h6>
<p>LightCourse国际学分课程平台所提供的课程均为一课一价并且与课程提供院校价格一致。具体价格可以查看课程页面右上方的价格或者可联系顾问老师开展一对一咨询。</p>
<h6>2、付款方式</h6>
<p>LightCourse提供多样化支付方式学费可以人民币或美元进行支付微信/支付宝/银行转帐/Paypal汇款均可支持 。</p>
<h6>3、学费包含内容 </h6>
<p>费用包含课程费用、申请费和档案管理费不包含如教材Cengage、Labster等老师要求使用的第三方平台费用VPN、住宿等其他可能涉及的课程相关费用。</p>
</div>
</li>
<li>
<div class="link">
<h5><span>03. 如何选择合适的课程(项目)</span> <i></i></h5>
</div>
<div class="submenu">
<h6>1、如何选择合适的课程项目</h6>
<p>LightCourse全年提供全球不同国家院校的项目和课程课程种类丰富涵盖工程科、商科、自然科学、社会科学、人文艺术等多种课程可满足不同同学的专业、选修和通识等课程需求。课程形式多样包括线下和线上课程直播、录播、自步学习满足不同同学的需求。</p>
<p>LightCourse也会为您提供专业的课程顾问老师根据不同同学的需求推荐合适的课程。</p>
<p>(注:所有课程位置均有限,建议同学们今早选课并注册课程,锁定课程位置)。</p>
</div>
</li>
<li>
<div class="link">
<h5><span>04. 完成课程认证</span> <i></i></h5>
</div>
<div class="submenu">
<h6>1、我的学校是否认可这些课程</h6>
<p>Lightcourse会为您提供专业的课程顾问老师根据不同学校的转学分政策一对一个性化针对学生情况提供全程辅导支持全流程开展专业操作指导确保每一位学生都能够安心完成学分转换。</p>
</div>
</li>
<li>
<div class="link">
<h5><span>05. 注册所选课程</span> <i></i></h5>
</div>
<div class="submenu">
<h6>1、如何注册课程</h6>
<p>同学选定课程、完成课程认证之后将注册所需资料提交给LightCourse由我们协助同学完成课程注册。</p>
<h6>2、注册课程需要提供哪些资料</h6>
<p>不同的项目所需注册资料不同,但是同学的基础个人信息、教育背景信息都是必须项。按项目要求可能会要求同学提供本校的成绩单和护照首页。(注:所有学生个人信息仅用于课程注册。)</p>
</div>
</li>
<li>
<div class="link">
<h5><span>06. 获取学生手册</span> <i></i></h5>
</div>
<div class="submenu">
<h6>1、关于学生手册</h6>
<p>开课之前LightCourse会将《学生手册》通过邮件的形式发给每位同学手册内会包含线上课程系统需要用到的学生帐号、密码以及流程方法。如果没有按时收到手册同学可以检查一下报名所留个人邮箱的垃圾邮箱 若垃圾邮箱也未找到请及时告知顾问老师LightCourse会再次发送手册。</p>
</div>
</li>
<li>
<div class="link">
<h5><span>07. 线下课程报到</span> <i></i></h5>
</div>
<div class="submenu">
<h6>1、关于线下报到</h6>
<p>LightCourse会将线下课程报到的具体时间和地点提前通过邮件通知同学同学需要及时查看邮箱按时进行报到。若同学无法按照规定时间进行报到请及时告知顾问老师并说明原因学校会安排同学另择期完成报到。</p>
</div>
</li>
<li>
<div class="link">
<h5><span>08. 开始上课</span> <i></i></h5>
</div>
<div class="submenu">
<h6>1、关于上课平台的使用</h6>
<p>线上课程一般都会使用各校线上上课系统/平台。建议同学使用Chrome或者火狐浏览器浏览器兼容性高登录上课平台避免因网页出现故障导致课程不能顺利进行。《学生手册》中有登录的相关指引以及上课平台的使用介绍同学按照《学生手册》中的指引登录即可。 成功登录上课平台后,同学可看到 Syllabus/作业/考试等课程信息。如系统/平台中未显示课程信息可能是课程还未正式开课信息还未同步到上课系统中可在开课时间当天上午9点后参考开课院校所在地的标准时再行登录查看。 若还未显示请及时反馈LightCourse班主任老师。</p>
</div>
</li>
<li>
<div class="link">
<h5><span>09. 成绩</span> <i></i></h5>
</div>
<div class="submenu">
<h6>1、关于成绩</h6>
<p>一般结课一周后可查询课程的最终成绩,个别项目会在整个学期结束后公布成绩,实际时间以授课老师/学校的发布为准。LightCourse班主任老师会在可查询成绩时微信通知同学进行查询并告知查询方式。一般北美院校的转学分标准是要求达到C或以上具体转学分的成绩要求请查看同学本校转学分政策。同学可在课程大纲中查看课程分数要求和对应的等级划分。如果成绩不合格同学可根据个人情况选择是否重新缴费报名课程进行学习。</p>
</div>
</li>
<li>
<div class="link">
<h5><span>10. 成绩单</span> <i></i></h5>
</div>
<div class="submenu">
<h6>1、结课后如何将成绩单寄送到我本校</h6>
<p>一般在最终成绩公布1-2周后会开始寄送成绩单实际寄送时间需要以学校的可寄送时间为准。同学们可以在课程提供院校的官网上进行查看、申请和寄送成绩单的操作或者联系LightCourse顾问老师协助进行成绩单的申请、寄送。如同学本校反馈未收到成绩单请及时联系LightCourse我们将会协助你再次申请寄送成绩单。</p>
<h6>2、未来需要成绩单我该如何进行申请</h6>
<p>若后期有成绩单需求如转学、申研、学历认证等同学们可以随时在课程提供院校的官网上重新申请成绩单。过程中如有任何问题可邮件至studentservice@lightglobal.org向LightCourse申请协助。</p>
</div>
</li>
<li>
<div class="link">
<h5><span>11. 转学分流程</span> <i></i></h5>
</div>
<div class="submenu">
<h6>1、关于转学分</h6>
<p>成绩单寄送到同学本校后本校转学分办公室会根据各自的流程和政策进行转学分同学可邮件转学分办公室咨询具体转学分进度。学分转到后同学可以在学校的个人学生系统中查看具体学分情况。如在转学分过程中需要帮助可联系LightCourse顾问老师或邮件至studentservice@lightglobal.org。</p>
<p>注校外课程的GPA是否会转、转学分具体成绩要求等需根据各校不同政策而定。</p>
</div>
</li>
<li>
<div class="link">
<h5><span>12. 能否转学分</span> <i></i></h5>
</div>
<div class="submenu">
<h6>1、这些课程学分是否可以转回我的本校</h6>
<p>Lightcourse会为每一位同学提供专业的课程顾问老师根据不同学校的转学分政策一对一个性化针对学生情况提供全程辅导支持全流程开展专业操作指导确保每一位学生在课后都能够安心完成学分转换。</p>
</div>
</li>
</ul>
</div> -->
<div class="content-ul qa-content-ul">
<ul id="accordion1" class="accordion active">
<li class="open">
<div class="link">
<h5><span>Online registration process</span> <i></i></h5>
</div>
<div class="submenu">
<p>Pay tuition - Select course - Course approval - Course registration - Sign the
agreement - Receive student manual- Begin classes - Get grades - Send transcripts -
Transfer credits</p>
</div>
</li>
</ul>
<ul id="accordion2" class="accordion">
<li class="open">
<div class="link">
<h5><span>01. Pricing</span> <i></i></h5>
</div>
<div class="submenu">
<p>All courses offered on LightCourse are priced individually based on the institution
offering the course. Please check the top right of the course page for specific
prices or contact your advisor for a one-on-one consultation.</p>
</div>
</li>
<li class="open">
<div class="link">
<h5><span>02. Payment</span> <i></i></h5>
</div>
<div class="submenu">
<p>LightCourse offers a variety of payment methods. Tuition can be paid in USD or RMB,
WeChat, Alipay, bank transfer, and PayPal transfer are all accepted.</p>
</div>
</li>
<li class="open">
<div class="link">
<h5><span>03. Fees</span> <i></i></h5>
</div>
<div class="submenu">
<p>The course price, application fee, and file management charge are included in the
pricing. However, other fees—such as those covering course materials, third-party
platforms such as Cengage, Labster, and other course-related costs such as VPN,
accommodation, etc.—may apply. Contact your advisor for a one-on-one consultation.
</p>
</div>
</li>
</ul>
<ul id="accordion3" class="accordion">
<li class="open">
<div class="link">
<h5><span>Choosing the best program/course for your needs</span> <i></i></h5>
</div>
<div class="submenu">
<p>
Throughout the year, LightCourse offers programs and courses from institutions
around the world in a variety of disciplines, including engineering, business,
natural sciences, social sciences, humanities, and arts. These courses are intended
to meet the needs of a wide range of students seeking major, elective, and general
education courses. There are a variety of study alternatives available, including
online for-credit courses (live/recorded/self-paced) and in-person courses, as well
as study abroad programs.
</p>
<p>LightCourse will provide you with an advisor who will work directly with you to help
determine the best options for your needs.</p>
<p>(Note: Since all courses have limited capacity, we recommend registering as soon as
possible to ensure a spot.)</p>
</div>
</li>
</ul>
<ul id="accordion4" class="accordion">
<li class="open">
<div class="link">
<h5><span>Does my home school approve these courses?</span> <i></i></h5>
</div>
<div class="submenu">
<p>LightCourse will provide you with an advisor who will provide you with one-on-one
support throughout the transfer process according to your university's transfer
credit policy to ensure that you can complete the credit transfer successfully.</p>
</div>
</li>
</ul>
<ul id="accordion5" class="accordion">
<li class="open">
<div class="link">
<h5><span>01. How do I register for a program/course?</span> <i></i></h5>
</div>
<div class="submenu">
<p>After selecting a course and completing the course approval, you will need to submit
the required documents for registration to LightCourse. We will then assist you in
completing your course registration.</p>
</div>
</li>
<li class="open">
<div class="link">
<h5><span>02. What information is required to register for a program/course?</span>
<i></i></h5>
</div>
<div class="submenu">
<p>The information needed for registration varies from program to program, but it always
includes basic personal information and educational background. You may be asked to
provide your transcripts from your home institution as well as the front page of
your passport, depending on the program. (Please note that any personal information
provided by students is used solely for course registration.)</p>
</div>
</li>
</ul>
<ul id="accordion6" class="accordion">
<li class="open">
<div class="link">
<h5><span>About student manual</span> <i></i></h5>
</div>
<div class="submenu">
<p>The Student Manual, which contains the student account, password, and procedures for
the online course system, will be emailed to each student before the start of the
course. <br>
If you do not receive the manual on time, check the spam folder of the personal
email address you provided at registration. Please notify your adviser if you do not
find it there, and we will resend the manual.</p>
</div>
</li>
</ul>
<ul id="accordion7" class="accordion">
<li class="open">
<div class="link">
<h5><span>About In-person check-in</span> <i></i></h5>
</div>
<div class="submenu">
<p>
LightCourse will notify students of the specific time and location of in-person
course check-in via email in advance. Please check the group message or mailbox to
ensure that you arrive on time. If you are unable to report on time, please notify
your adviser as soon as possible. You will be given another check-in date by the
school.
</p>
</div>
</li>
</ul>
<ul id="accordion8" class="accordion">
<li class="open">
<div class="link">
<h5><span>About the use of online learning system/platform</span> <i></i></h5>
</div>
<div class="submenu">
<p>Online courses generally use the online learning system/platform of each school. It
is recommended that students use Chrome or Firefox browsers (with high browser
compatibility) to log in to the class platform to avoid webpage malfunctions that
may prevent the class from running smoothly. <br>
To log in and use the online learning system/platform, follow the instructions in
the Student Manual. You will see the Syllabus/assignments/exams and other course
details once you have successfully logged into the system/platform. <br>
If the course information is not displayed in the system/platform, it is possible
that the course has not yet begun and that the information has not yet been
synchronized to the system. You can recheck it after 9:00 a.m. on the day the course
begins (refer to the standard time in the location where the course begins). Please
contact your advisor if the information has not yet been shown.</p>
</div>
</li>
</ul>
<ul id="accordion9" class="accordion">
<li class="open">
<div class="link">
<h5><span>About grades</span> <i></i></h5>
</div>
<div class="submenu">
<p>
Final grades are generally available one week after the end of class, and some
programs will post grades at the end of the entire semester. The actual time will be
determined by the instructor's/institution's announcement. When grades are
available, LightCourse advisors will send text messages to students informing them
how to access them. <br>
The general transfer credit standard at North American institutions requires a grade
of C or better. Please verify your school's transfer credit policy for specific
transfer credit requirements. Students can look for grade requirements and related
grade classification in the course syllabus. If a student's grade isn't
satisfactory, they can choose to re-enroll in the course based on their
circumstances.
</p>
</div>
</li>
</ul>
<ul id="accordion10" class="accordion">
<li class="open">
<div class="link">
<h5><span>01. How to send transcripts to my school after completing classes?</span>
<i></i></h5>
</div>
<div class="submenu">
<p>
Transcripts will be given out within 1-2 weeks of the final grades being posted. The
actual delivery time is determined by the school's availability. You can view and
request your transcript on the official website of the institution offering the
course and have it sent to your school. Or you can also contact your LightCourse
advisor for assistance in requesting and delivering transcripts. If you do not
receive your transcript, please contact LightCourse, and we will help you request
another transcript.
</p>
</div>
</li>
<li class="open">
<div class="link">
<h5><span>02. How do I request transcripts if I need them in the future?</span> <i></i>
</h5>
</div>
<div class="submenu">
<p>
You can reapply for transcripts on the official website of the institution offering
the course if you need them in the future (e.g., school transfer, graduate school
application, academic certification, etc.). Please contact us at
studentservice@lightglobal.org if you have any questions during the process.
</p>
</div>
</li>
</ul>
<ul id="accordion11" class="accordion">
<li class="open">
<div class="link">
<h5><span>About credit transfer</span> <i></i></h5>
</div>
<div class="submenu">
<p>
The Transfer Credit Office of your school will transfer credits according to its
protocols and standards once the transcripts have been received.  You can email the
office to inquire about your transfer credits' status. You can check the status of
your credits in your student system once the credits have been transferred. Contact
your LightCourse advisor at studentservice@lightglobal.org if you need help with the
credit transfer process.
</p>
<p>Note: Each school's standards on GPA for off-campus courses and precise grade
requirements for transfer credits vary.</p>
</div>
</li>
</ul>
<ul id="accordion12" class="accordion">
<li class="open">
<div class="link">
<h5><span>Can these credits be transferred back to my school?</span> <i></i></h5>
</div>
<div class="submenu">
<p>LightCourse will provide you with a professional course advisor who will provide you
with one-on-one support throughout the transfer process according to your
university's transfer credit policy to ensure that you can complete the transfer
effectively.
</p>
</div>
</li>
</ul>
</div>
</div>
</div>
</section>
</main>
{/block}
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